Frequently Asked Questions

What is the Classic Founders Membership?

The Founders Membership is a limited-time membership program that gives members special locked-in pricing on professional hand-wash services for their registered vehicle.

What does the membership include?

Every membership wash includes:

* Professional hand wash — no machines or abrasive brushes

* Blow and towel dry

* Wheel cleaning

* Tire dressing

* Full interior vacuum

* Interior wipe-down

* Interior and exterior window cleaning

* Door and trunk jamb cleaning

Is the wash done by hand?

Yes! Classic Hand Wash provides 100% professional hand washing without abrasive brushes, helping provide a detailed, swirl-free clean.

What membership plans are available?

Members can choose between:

2 Wash Plan

4 Wash Plan

Is pricing based on vehicle size?

Yes. Membership pricing is tiered according to vehicle size, including Small SUV, Large SUV, XL, and XXL/Dually.

How long do I have to commit?

The Founders Membership requires a minimum 6-month commitment.

What happens after the first 6 months?

After the initial 6-month commitment, the membership automatically continues month-to-month.

Can I cancel my membership?

Yes. After completing the 6-month minimum, members can cancel by calling 239-434-2255.

Can I cancel before 6 months?

The agreement establishes a 6-month minimum commitment, so the membership is not structured for cancellation before that period.

Can I transfer my membership to another vehicle?

No. The membership is non-transferable and tied to the specific vehicle listed on the agreement.

Can I use the membership for multiple vehicles?

The membership is tied to the specific vehicle registered on the agreement, so it cannot simply be transferred or used for another vehicle.

What if my vehicle is extremely dirty?

The membership covers basic cleaning for vehicles in normal, regular-use condition.

If the vehicle has excessive mud/clay, tar, sap, heavy pet hair, or major spills, a basic cleaning will still be performed, but additional premium services or an upcharge may be required for deeper cleaning.

Do I need an appointment?

No appointment is required. Members can visit during service hours.

What are the membership service hours?

Classic Hand Wash is available Monday–Saturday, 9:00 AM–5:00 PM, at both locations, subject to weather-related closures or extreme demand.

Where can I use my membership?

Members have access to both Classic Hand Wash locations:

📍 1472 Golden Gate Parkway, Naples, FL 34105
📍 7770 Preserve Lane, Naples, FL 34119

How do I become a Founder?

Customers can register their vehicle for the Founders Membership and select either the 2 Wash Plan or 4 Wash Plan. The membership agreement records the customer's information, vehicle, selected plan, and monthly rate

Come visit us so we can take care of your vehicle in the most efficient and professional way possible.

CONTACT

(239) 434-2255

[email protected]

1472 Golden Gate Pkwy, Naples, FL Monday-Saturday | 9:00 AM - 5:00 PM

7770 Preserve Lane, North Naples, FL Monday-Saturday | 9:00 AM - 5:00 PM

Sunday | | 10:00 AM - 3:00 PM

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